Terms & Conditions
By using this website, you accept and agree to be bound by these online Shopping
Terms and Conditions, the Privacy Statement and such other policies as we notify you
of from time to time, which together constitute the entire agreement between us.
Nothing in these Online Shopping Terms and Conditions affects your statutory rights,
either as a consumer or otherwise.
These Online Shopping Terms and conditions apply to all orders which you, the
customer, place using our website www.dtxclub.com. Please read them carefully
before placing your order and print a copy for future reference.
Privacy and Communications
When you place an order, we collect certain personal and transactional information
(e.g. name, address, email address, credit/debit card details). For details on how we
use this information, please read our Privacy Statement.
To fulfill our obligations to you under these Online Shopping Terms and Conditions we
communicate with you by e-mail and by posting notices on the Website. You agree to
receive communications from us electronically and that this electronic communication
will satisfy any legal requirement for communications in writing.
sites or those sites who re-direct to www.dtxclub.com. This also relates to sites you
access or are re-directed to from www.dtxclub.com
The contract between us
When you place an order to purchase items using our Website this is an offer by you to
us to purchase such items. By ordering you are providing details which are true,
accurate, current and complete and that the credit or debit card details are correct and
We will confirm receipt of your order by sending you an email summarizing the details
of your order (‘Order Confirmation E-mail’); this is the point at which we accept your
order and the contract is formed.
Colors, specifications, dimensions and descriptions of products
We make every effort to display the colors, specifications, dimensions and descriptions
(please note all images are for illustration purposes only.) of items on the website as
accurately as possible. The colors you see will depend on the resolution of your
monitor. We cannot guarantee that your monitor’s display of any color will always
reflect accurately the color of the item delivered. We may vary the dimensions,
specifications, descriptions and quantities of items displayed on our website without
Content & Intellectual Property Rights
www.dtxclub.com, its products and content is protected by national intellectual
property. You are only allowed to use content found on this website as expressly
agreed by the owners of www.dtxclub.com. Any reproduction or redistribution of our
products and content may result in civil and criminal penalties.
In addition to these intellectual property rights, the content, defined as: graphics,
photographs, image rights, sounds, music, audio or text are to the best of our
knowledge accurate and complete, however we cannot promise it is error-free. cannot
promise the functions within the site i.e. html, content and functional aspects are errorfree.
This also relates to viruses and other harmful viruses; we always recommend that
you should have an up-to-date and complete virus-checking software to protect
You should also agree that no joint venture, partnership, employment or agency
relationship exists between yourself and www.dtxclub.com. You will not express
yourself as an employee, agent or representative of and we are not liable for any
representation, act or omission on your part.
Products are invoiced in US Dollar at the price prevailing at the time you place your
order. Prices displayed on the Website include Value Added Tax which will be charged
at the current rate. Where prices are displayed in alternative currencies on this website,
these are for reference purposes only and local prices may change per current
currency rates. Whilst we try and ensure all details, descriptions and prices are correct
when appearing online, some products might be subject to slight variations. Errors &
Delivery charge is an additional cost. Although we try to ensure that all prices on the
Website are accurate, errors may occur. If we discover an error in the price of items
you have ordered, we will contact you as soon as possible. You will have the option of
either reconfirming your order at the correct price or cancelling it. If we are unable to
contact you, we will treat your order in respect of the incorrectly priced item as
Prices displayed on the website apply to online purchases only. They are not indicative
of the price of identical items purchased in any store or by any other means. We
reserve the right to update prices displayed on the Website at any point.
You may pay for the items which you order online by supplying your credit/debit card
details via the payment portal.
Please note: We regret that we cannot accept checks or cash as payment online.
Please note that we cannot guarantee the security of data when communicating
with via email. Accordingly, please do not send us payment information using email.
For details of the security measures we employ please read our Privacy Statement.
Unless we are fraudulent or negligent we will not be liable to you for any losses caused
because of unauthorized access to the personal and transactional information you
provide us with when placing an order.
If you wish to cancel your order, please contact firstname.lastname@example.org. As we try to
process orders immediately it may not always be possible to prevent an order from
being dispatched. If your order has already been dispatched, you may return the items
to us in accordance with our Returns Policy (below).
As soon as we receive notice of your cancellation of an item we will refund the relevant
part of the purchase price for that item together with the item’s normal postage charge.
The normal postage charge will only be refunded if the order is cancelled prior to
Standard deliveries to US addresses are handled by United States Postal Service &
These are made within 3-5 working days from point of order.
Deliveries to addresses outside the US
Unfortunately, at present, we are unable to deliver to any address outside of the US.
It is the policy of to ensure that all goods are supplied to our customers in perfect
condition and that every possible precaution is taken to protect the integrity of the
product that is sold.
If you are unhappy with your unused retail purchase please return it within 30 days
along with your receipt for an exchange or refund, by the original method of payment.
Items must be returned in their original packaging and must be complete. We will not
be responsible for any postage cost incurred due to return.
Your statutory rights will not be affected.
Items damaged in transit
– If you take delivery of a package from us and the contents have been damaged in
transit, we will exchange the damaged items without charge to you provided you return
the damaged item(s) to us within 30 days of taking delivery.
Defective items – You have the right to return a faulty item within 28 days along with
proof of purchase.
Incorrect Items – If we have sent you an incorrect item, please notify us as soon as
possible or within 28 days and return the incorrect item to us and specify the correct
details in writing(email@example.com). If you would like us to replace the incorrect item
with the item you ordered we will send you the correct item as soon as possible or
alternatively we will refund the item once it has been returned. We will not charge you
for the incorrect item and we must have the incorrect item returned before
Please return any incorrect item to our address, we will replace or refund you for the
incorrect item upon receiving the returned goods along with your postage cost.
Until you return items to us you are responsible for their safe keeping and taking
reasonable care of them. We do not accept liability for returned packages damaged
during transit back to us. It is your responsibility to wrap products adequately to
Please note that should you choose to return items from overseas, the return of items
may be at the sender’s own expense.
Liability & Warranty
DTX Club or its content suppliers do not provide any warranty or guarantee as to the
accuracy, timeliness, performance, completeness or suitability of the information or
materials found or offered on this website for any purpose. You acknowledge that such
information and materials may contain inaccuracies or errors fully permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for
which we shall not be liable. It shall be your own responsibility to ensure that any
products, services or information available through this website meet your specific
Alterations to this Website and Terms and Conditions
We reserve the right at any time to make changes to this Website, these On-line
Shopping Terms and Conditions, Privacy Statement and such other policies as we may
notify you of. You will be subject to the policies and terms and conditions in force at
the time you use the Website or order items from the Website. Changes which we are
required to make by law could apply to orders which you have already made. If any of
the terms and conditions forming the contract between us are deemed invalid, void or
unenforceable for any reason, it will be deemed severable and not affect the validity
and enforceability of the remaining terms and conditions.
If you breach these On-line Shopping Terms and Conditions and we take no action, we
will still be entitled to use our rights and remedies in other situations where you are in
Please contact us at firstname.lastname@example.org or email@example.com and allow up to 2
working days for a response.
OUR MISSION STATEMENT
To provide the highest quality products to our customers.
Our vision is to also be the recognized leader of the U.S. dietary supplement industry.
We build value through the strength of our customers’ satisfaction and by consistently producing operating results.